(07/10/2009)

The Process of a Compensation Claim

David Mason Marketing & Business Development Manager at the Paul Rooney Partnership explains the process of making a personal injury claim and the advantages of using Paul Rooney Solicitors.

“For some, the process of claiming compensation can seem quite daunting, and many people choose not to pursue what they are entitled to as they believe it to be not worth the hassle.  At the Paul Rooney Partnership, we aim to make the process a smooth one, with as little disruption to your personal life as possible.

If you are unsure as to whether you have a viable case for compensation, then we have solicitors with the appropriate expertise and experience to advise you on your claim. We can speak to you through various means such as e-mail, letter, telephone or even face to face. We’re available 24 hours a day, so you can speak with someone at your convenience.

During your initial contact with one of our solicitors, you will need to provide a number of details about the case in order for us to properly assess your claim. You will be asked to describe in detail what happened before, during and after the incident. We will need to know if the accident was reported to anyone, and if so, who it was reported to. We will also ask to see any photographs that may be available.

If there were any witnesses to the accident, then you will need to obtain their names and addresses, as well as statements from them in order to back up the claim. A medical report will be required to properly assess the extent of your injuries and any lasting effects, as this will determine the amount of compensation you may be entitled to.

If we need to see you and you are unable to come to our offices to discuss your claim as a result of your injuries, then we are more than happy to come visit you either at your home or in hospital.

Once your claim has been fully investigated and assessed, a letter containing full details of the claim will be sent to the person or organisation responsible for your accident, and their insurance company will then get involved in the case.

The insurance company has a period of up to three months to investigate the claim themselves, and to confirm whether or not they are willing to accept responsibility for the accident.

If an agreement cannot be reached, then we will press with court proceedings. Your solicitor will advise you on the particulars of this process, should the situation arise. But the majority of cases are settled without the need for a trial.

Some people believe that a potential barrier to their pursuit of compensation may be the extensive legal costs. But if we believe that your claim has a good chance of being successful, we will tell you and then act on your behalf under the Conditional Fee Agreement (No Win No Fee).

So if you have been injured in an accident and think you’re entitled to compensation, contact us today and we can handle your claim with the minimum of fuss.”

Success Stories

Mr C Jones. "You have done a fantastic job from start to finish"

Mr P J Snowling. "I would not hesitate to use this company again"

Ms Wilkinson. "Thanks for taking the time out to enquire about my health, I can now see light at the end of the tunnel. I was dreading Christmas this year but the cheque I received from you has completely turned around my December and you have made a old woman very happy. Happy Christmas and good luck for 2010."

Mrs E Grugel. "Everyone concerned was very helpful."